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For over 60 years, companies that expect 100% quality in the production
of their documents have been choosing Cathedral Corporation as their document
outsourcing partner. Today, Cathedral produces checks, statements and
other mission-critical business documents for some of the largest banks,
credit unions, telcos, utilities, investment companies and healthcare organizations
in the country.
Cathedral's reputation for quality comes from our implementation of standard-setting
operating procedures and rigorous audit controls throughout the document
production process. Our proprietary production systems account for every
individual data record at every production step. And each production process
includes an audit trail that is signed off by everyone involved--from
the equipment operator to the department supervisor.
At Cathedral, we back all of our work with a 100% Quality Guarantee.
Then we go one step further by backing our Guarantee with a rigorous quality
measurement program applying Six Sigma principles.
The Cathedral commitment to quality and to the complete satisfaction
of our customers is evident in every aspect of our business. All Cathedral
customers have online access to view the status of their jobs, as well
as the quality ratings of all jobs delivered. Cathedral holds periodic
technology reviews to let our customers know what technologies are being
implemented and considered for the handling of their jobs. And Cathedral
actually encourages customers to audit and certify our performance on
a routine basis.
At Cathedral, quality is more than a word, it's a way of doing business.
To learn more about our quality process and/or to see a sample quality
report, please contact us at quality@cathedralcorporation.com,
or 1-800-419-9067.
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